Refund policy

Following health and safety guidelines Scar Kit does not offer returns or exchanges on any items sold in it's store.

You can always contact us for any return question at info@scarkit.ca

Exceptions / non-returnable items
Certain types of items cannot be returned, including personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Should you experience a product defect please contact us regarding your concern.  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.